Last Updated: April 14, 2025

At Dulci Sweets, your trust is one of the sweetest gifts we could receive. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with us at dulcisweets.com.

1. Changes to This Policy

We occasionally update this Privacy Policy. When we do, we update the date above so you always know how your data is handled.

2. How We Collect and Use Your Information

We collect information when you shop, sign up, join our loyalty program, or contact us. We may collect this directly, automatically through cookies, or from partners like Shopify. We never sell or share your information for profit.

3. What We Collect

• Contact Info: Name, email, phone, address
• Order Details: Items purchased, gift recipient info
• Account Info: Username, loyalty points, gift cards, preferences
• Usage Data: IP address, browser type, site interaction

4. How We Use Your Information

• Process and ship your orders
• Improve your website experience
• Send personalized promotions and updates
• Enhance customer service
• Maintain account security

5. Cookies

We use cookies to enhance your browsing experience. You can disable cookies via your browser, but it may affect site functionality.

6. Information Sharing

We only share what’s necessary—with Shopify, fulfillment teams, and processors—never your personal data for resale.

7. Children's Privacy

We do not knowingly collect data from children under 13. If we’ve accidentally done so, please reach out so we can delete it.

8. Security & Retention

Your data is stored securely and kept only as long as needed for your account and services.

9. Your Rights

• Access or update your personal data
• Delete or restrict processing of your data
• Manage communication preferences
• Withdraw consent where applicable